Privacy Policy

lashnextdoor.com | Lash Next Door | Effective: 6/25/26

INTRODUCTION

This Privacy Policy describes how Lash Next Door (operating as Lash Next Door, 'we', 'us', 'our') collects, uses, and shares information when you use lashnextdoor.com, purchase our products, or subscribe to our services. By using our site, you consent to this policy.

INFORMATION WE COLLECT

We collect: (1) Information you provide — name, email, shipping address, payment information, account credentials. (2) Automatically collected information — IP address, browser type, pages visited, referring URLs, device identifiers, via cookies and tracking technologies. (3) Subscription information — purchase history, billing details, subscription preferences. (4) Affiliate/collaborator information — commission tracking data.

HOW WE USE YOUR INFORMATION

We use your information to: process orders and subscriptions; communicate about your purchases; send marketing emails (with your consent); improve our site and products; prevent fraud; comply with legal obligations; and administer our affiliate program.

THIRD-PARTY SERVICES AND TRACKING

We use the following third-party services that may collect data about your use of our site: Shopify (e-commerce platform); CommentSold (live shopping and app platform); Meta/Facebook Pixel (advertising); TikTok Pixel (advertising); Google Analytics (analytics); Re:do / Redo (returns); Klaviyo or Shopify Email (email marketing). Each of these services has its own privacy policy governing their data practices.

COOKIES

We use cookies and similar tracking technologies to operate our site, analyze traffic, and serve targeted advertising. You can control cookies through your browser settings. Our cookie consent banner allows you to accept, reject, or manage non-essential cookies.

EMAIL MARKETING

If you subscribe to our email list, you consent to receive marketing emails from Lash Next Door. You can unsubscribe at any time via the link in any email. We do not sell your email address to third parties.

CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

California residents have the right to: know what personal information we collect; request deletion of your data; correct inaccurate data; opt out of the sale or sharing of personal information; and non-discrimination for exercising these rights. To exercise these rights, email help@lashnextdoor.com with subject 'California Privacy Request'. We will respond within 45 days. See our full CCPA/Do Not Sell disclosure at lashnextdoor.com/pages/do-not-sell.

CANADIAN RESIDENTS (CASL / PIPEDA / QUEBEC LAW 25)

We collect and use personal information of Canadian residents in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, for Quebec residents, Quebec Law 25. You have the right to access, correct, and withdraw consent to the use of your personal information. Marketing emails are sent only with your express consent. To unsubscribe or exercise your rights, email help@lashnextdoor.com.

UK RESIDENTS (UK GDPR)

For UK residents, Lash Next Door is the data controller. Our lawful basis for processing is contract performance (orders), legitimate interests (analytics, fraud prevention), and consent (marketing). You have rights under UK GDPR including access, rectification, erasure, portability, and the right to object. To exercise these rights, email help@lashnextdoor.com. You may also lodge a complaint with the ICO at ico.org.uk.

DATA RETENTION

We retain order and account data for as long as necessary to fulfill our legal and business obligations, typically 7 years for financial records. You may request deletion of your personal data subject to our legal retention requirements.

CHILDREN'S PRIVACY

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance.

CONTACT

Privacy questions: help@lashnextdoor.com | Lash Next Door | 333 E Bethany Dr Suite F100 Allen, TX 75002