Shipping Policy
We want your Lash Next Door order to arrive quickly and safely! Below is everything you need to know about our shipping process and expectations.
Order Processing Time
Once your order is placed, please allow 2–3 business days for processing before it goes out for shipping.
This gives us time to carefully pack and verify each order.
Shipping Time & Delivery Estimates
- Standard shipping typically arrives within 5–7 business days after processing.
- Shipping estimates begin once your order has shipped and you receive a confirmation email with tracking.
- Delivery times can vary due to carrier delays, holidays, weather, or unexpected circumstances.
Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email with a tracking number so you can see delivery updates.
Changes & Cancellations
We’re unable to make changes to your order once you receive the shipping confirmation. If you need something modified, please contact us immediately at help@lashnextdoor.com — we’ll do our best to help!
Additional Notes
- Orders are charged at the time they’re placed, including shipping and taxes.
- If your order is delayed due to verification or other issues, we may take extra time to ship your order
- While we make every effort to deliver on time, we cannot guarantee delivery dates for factors outside our control (courier delays, weather, holidays, etc.).
If you have any questions or concerns about your shipment, we’re here to help! Just email us at help@lashnextdoor.com.